Delivery
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UK Tracked delivery (2–3 business days) – £3.99
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If your order is urgent we can often do a next day delivery for you. Just email us paleandfade@gmail.com
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UK Next day delivery (1-2 business days) - £4.95
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International tracked delivery
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Europe 3-5 business days - £ 15.95
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Rest of World 6-7 business days £18.95
RETURN & EXCHANGE POLICY
We accept returns within 28 days of delivery.
We want you to be delighted with your purchase, but if you are not, you can return any item within our returns period, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging.
Please provide proof of purchase when returning an item. If you are unable to provide proof of purchase, an exchange or gift tender (gift card or e-gift card) to the value of the lowest-selling price for the returned goods will be offered. If the goods are faulty, a refund will be offered regardless of proof of purchase.
Unfortunately earrings are non refundable for hygiene reasons unless faulty.
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Returns address
Pale and Fade
Haygate
The Park
Great Barton
Bury St Edmunds
Suffolk
IP31 2SX
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In the unlikely event your items are faulty please contact us within 5 working days and we can offer a full refund on return of said faulty items. We will send you a label for collection or post office drop of
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